“Our goal is to serve the family in the manner they wish. In fact, that’s our mission”, states John W. Glueckert, Jr. speaking on behalf of his entire family and professional staff.
The most important reason people choose would Glueckert Funeral Home is because they feel comfortable here. ‘Funeral Home’ is two words, and the “Home” portion is the most important. The mission is to ensure that while a family is here that they treat it as if they were home and they feel at home. Making people feel comfortable is our mission here.
When people require our service, it’s during the most stressful days of their lives. We do everything we can to make things a little easier for the families we serve. We’ll take care of the details so you can focus on greeting family and friends and celebrating the life of your loved one. We want our home to be your home.
At Glueckert Funeral Home, our professional Funeral Directors and Staff are there to listen. Glueckert Funeral Home Manager Matt Bennett states “the objective is to serve families to the highest capacity”. And the way to do that; is to listen. We have the opportunity to customize your service in your desire to honor your loved one in the most memorable way. When families make funeral arrangements, a lot of valuable and important information is shared. It is in those precious moments that we have a unique and wonderful opportunity to know and understand the loved one being celebrated and honored. So, we do a lot of listening. For Matt, “the big reward is being able to listen and take that information and sharing and turn their services into exactly what that family wants them to be”.
The entire staff at Glueckert Funeral Home is dedicated to specializing the services you are planning to be unique and personal to the life you are celebrating. When a family entrusts us with this very important responsibility, we’re honored. It is our mission to go above and beyond in any manner we can to accommodate our families. So tell us everything. We’re listening.
Kathy Borresen has experienced Pre-Planning funeral services personally with both of her parents. Her parents pre-arranged their services and her position as Chairwoman of the Environment & Arts Ministry at St. James Parish in Arlington Heights has occasionally offered her the opportunity share her experience with others.
The sigh of relief is unmistakable when Kathy describes, “this just takes difficult decisions and uncertainty out of the hands of the family and gives them clear direction on what to do”. Families can choose to pre-fund their expenses, which alleviates any financial burden to the family. In doing so, Kathy feels the family can then celebrate the life of their loved one and exclusively focus on the family and friends who celebrate with them.
Whether pre-arranged with or without the funding portion, Glueckert Funeral Home will keep on file the record of what the person making the arrangements desire and any choices they’ve made.
During the arrangements for funeral planning or even Pre-Planning, the experience of selecting merchandise can be a very difficult one for families. GlueckertFuneral Home make it as comfortable as we possibly can. We have a very welcoming selection room where families can view full size displays of what they are choosing. We are there to serve our families by answering their questions and providing the information they need to make whatever selections they desire. Whether choosing caskets, vault enclosures, urns or any other merchandise, those decisions reside solely with the family. We even have a section devoted to Eco-Friendly options for families to view.
This portion of the arrangements is often a very difficult one. When the family of a loved one is ready, that’s when we proceed. But not until that time. Our family and our dedicated staff are committed to providing compassionate and professional service throughout the entire arrangement process, whether it is working with a family who have experienced a very painful recent loss, or pre-planning with an individual or a family. There are many choices that families need to make. It is our mission to make that process as comfortable as possible.
Over 400 family and friends of of our loved ones joined us for our 2015 Holiday Remembrance Service. We are so honored to serve the families of our community and beyond. The inspirational words of Pastor Micah Greiner can be a heart-warming reminder all year long. Please “save the date” of Saturday December 3, 2016 for our next Holiday Remembrance Service.
Holiday Remembrance participants share their stories.
Often it takes some courage to return to the place where your loved one spent their final time with you. Annually, we have celebrated a Holiday Remembrance Service for our entire community to come together and share their experience and celebrate the lives of their loved ones together. We videotape the service to make it available to family, friends and loved ones who cannot be there for the experience in person. The combined strength of the community coming together and comforting and help the healing process continue is a truly awe inspiring experience. We’re honored to be able to honor all of our loved ones year after year and to provide a chance for the families who’ve entrusted us with the most treasured people in their lives to celebrate their continuing presence in their lives.
The Glueckert Family helped Barb Clement with the arrangements for both of her parents, her dad in 1989 and more recently her mom. Her husband, Dave, had a very special closeness to Barb’s mom especially during the course of a long and trying illness. Remembering the compassion of the Glueckert Family from 26 years ago, there was no question as to whom Barb’s mom, Gloria, would be entrusted to. What Barb remembers most is “how beautiful her mom looked”. We have a responsibility to ensure that the final remembrance is just that; beautiful. We strive to make that the memory for every family we serve.